the "work" of the captives of the system: sit quietly and listen. if you do this well enough, they let you speak to some of the other captives... on the condition that you produce certain documents.
the purpose of these documents is reported to be "see why, eh?" but, no doubt due to my faulty wiring at the factory... i appear to've been some sort of experimental model or something... this scans as gibberish to me. what the system appears to require—as a sort of tax for having had access to all those precious listening ears—is an accounting: who was listening? to what? when? where? why were we not informed?
these documents replace the captive listeners in the next level of the hierarchy (as the most precious thing). and just as, ideally, no one will speak except the captive-in-front during a listening session, no document should "speak" by ever being actually read: each one should be so much like thousands of others that it can be filed and forgotten (until it can be safely destroyed; around here that takes about three months).
and then you move up, up, up... evidently there are robotic entities at some organizational level processing meta-reports about meta-reports... all to the effect "everything here still safely under control"—and essentially nothing else.
when "something goes wrong" the documentation tree must be actually searched; the goal is to determine which branches of the "tree" (what "student", "instructor", "committee", "department", "college", or whatnot) will be threatened with, typically, a requirement that they produce more bricks with less straw.
people can somehow live this way. without crawling up into books for several hours a day too, though that would certainly appear to be the easiest way.
heck, if you're allowed to read while you're supposed to be listening, it's hardly even a waste of time at all...